Search results for "technical trouble"

Transmission delay in technology-mediated interaction at work

2015

This paper investigates transmission delay in technology-mediated interaction from a participant’s perspective. The approach chosen here contrasts with previous studies of delay: only what is seen, heard and done at one end (i.e., what is available on screen) is considered in the analysis. It is argued that participants themselves lack access to the other sides of their interactions as they unfold at remote locations, and they thus cannot observe and deal with delay from an outside perspective. Analyzing single cases of delay-ininteraction within the framework of conversation analysis, the focus is on dispersed conversation partners’ resources to detect a problem, and to make visible and re…